http://www.followsteph.com/2005/12/20/how-to-really-annoy-and-lose-your-customers/ Follow Steph through his real estate and business journeys Thu, 29 Jul 2010 14:02:53 -0400 http://wordpress.org/?v=2.8.5 hourly 1 http://www.followsteph.com/2005/12/20/how-to-really-annoy-and-lose-your-customers/comment-page-1/#comment-16992 Martin Mon, 02 Jul 2007 19:56:00 +0000 http://www.followsteph.com/?p=31#comment-16992 You are Sooooooo right. I couldn't believ that i was being asked to pay $7.99 for the benefit of being allowed to re-download software that i had already paid for in the license fee... it defies logic adn only goeas to show that Norton (and I gather MacAfee as well) are doing everything they can to squeez extra revenue out of existing customers. I is sheer greed, and i will NOT renew my Norton subscriptions (three PCs) next year. Cheers M You are Sooooooo right. I couldn’t believ that i was being asked to pay $7.99 for the benefit of being allowed to re-download software that i had already paid for in the license fee… it defies logic adn only goeas to show that Norton (and I gather MacAfee as well) are doing everything they can to squeez extra revenue out of existing customers. I is sheer greed, and i will NOT renew my Norton subscriptions (three PCs) next year.
Cheers
M

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