FollowSteph Follow Steph as he posts Blog Blazer Friday

LandlordMax Customer Testimonial

Recently Shannon contacted us for some pre-sales questions about LandlordMax to which we promptly replied as is part of our policy. She sent us the following glowing email about our customer service that I had to share in it’s entirety:

“Thank you for the user manual link.

The explanation helped a lot. I really like all the features and also I really like how many different reports I can run ( since I tend to micro-manage 🙂 ). Ive been playing around with the software quite a bit and I would say that I can navigate it really well now. Besides those minor issues I came across, the program is very easy to use.

I sincerely appreciate the time that you have spent helping me and also following up to make sure that the program is working for me. It is hard to find that level of customer service anywhere, especially when you are asking for support from a software company. ( Trust me, I have dealt with a lot of them with my normal 9-5 job). I will be buying the software and also referring my fellow investors to your site to see for themselves what a great program you have!!

Thanks again!
Shannon Jasmer”

Thank you Shannon for the great compliment! It came at a great time because the support ticket just before that I personally responded to was from someone complaining that we do not offer phone support, that they couldn’t understand why. We tried this but found it was not a viable option for us. Although we don’t offer phone support, it doesn’t mean that we aren’t willing to go the extra mile through our other means of online support (online web forms, email, etc.). We are. Thank you Shannon for letting us share your experience with us.

Like this article?

No comments yet. Be the first.

Write a reply:



LandlordMax Property Management Software

LandlordMax is the EASIEST
Property Management
Software available!
Try it for free!

Real Estate Pigeon

Real Estate Pigeon
The place to ask and answer
all your real estate questions

Blog Blazers: 40 Top Bloggers Share Their Secrets to Creating a High-Profile, High-Traffic, and High-Profit Blog!

Blog Blazers is a book that
features secrets from the
Top 40 Bloggers on the web

How to Generate Traffic to Your Website ebook

How to Generate Traffic to
Your Website
is an ebook for
to you achieve success


More resources from Stephane Grenier:
For people who work on the web
Blog Blazers
How to Generate Traffic to Your Website
The EASIEST Property Management Software available!

Copyright @2003-2024
LandlordMax Property Management Software

Disclaimer: This is a personal blog about my thoughts, experiences and ideas. The contents of this blog are for informational purposes only. No content should be construed as financial, business, personal, or any other type of advice. Commenters, advertisers and linked sites are entirely responsible for their own content and do not represent the views of myself. All decisions involve risks and results are not guaranteed. Always do your own research, due diligence, and consult your own professional advisors before making any decision. This blog (including myself) assumes no liability with regard to results based on use of information from this blog. If this blog contains any errors, misrepresentations, or omissions, please contact me or leave a comment to have the content corrected.